This article is about installing UCW Products in a large enterprise environment using the UCW Installer.  If you have dozens of conference rooms, and your IT department uses a central management tool (like SCCM or InTune), this FAQ is for you.





Option 1 - using the latest UCW products


This option is the easiest to deploy and will use the latest versions of the UCW products.  When run, it will download the UCW products and components in real time.


1. Download the latest production release of the UCW Installer from https://qlinstall.ucworkspace.com/ucwinstaller/prod/0/ 


2. Deploy and install the UCW Installer EXE on your conference room computers, using SCCM or InTune.  In the following example, this command will install the UCW installer silently with automatic updates turned off.  Always run the UCW installer elevated from the directory c:\Program Files (x86)\UC Workspace\UCW Installer:


UCWInstaller1.0.204.0.exe /L*V "%temp%\ucwinstaller.log" /qn AUTOMATIC_UPDATE=false



3. Using SCCM or InTune, do the following:

  • run the command elevated
  • set the current directory to C:\Program Files (x86)\UC Workspace\UCW Installer
  • run the UCW installer with the products you want to install and any parameters

For example, to install Quicklaunch (which includes the CloudAgent for UC Central), run the following command elevated (note: for this example, you will need your UC Central provision code):


UCWInstaller install --product Quicklaunch


If you already have Quicklaunch installed, and just want to install the components for UC Central, use this command


UCWInstaller install --product "UC Central" --commandlineargs CloudAgent:ProvisionCode=ABCD-1234 


For more command line arguments, see the Using the UCW Installer article.





Option 2 - using select versions of the UCW products

A more advanced option gives fine grained control over the specific version of each product and their interdependent products.  This requires more work, but will allow you to download a specific versions of UCW products ahead of time, test them, then deploy the specific versions to the conference room computers.  You have full control over the updating process.



Download the UCW Installers for your desired UCW Product


1. On a a test computer download the UCW Installer and install it from https://qlinstall.ucworkspace.com/ucwinstaller/prod/0/ 


2. Run the UCW installer interactively


3. Selected Advanced install checkbox


4. For your desired product, click the "Download" button.  This will prompt for a download folder.  Once you select a download folder, all the MSIs for the selected product will be downloaded to this folder including a product manifest file.  The product manifest file is used for relating all the installer versions together.




Install and Test


On your test computer, install your downloaded products using the command line:

  • run from the user account that is going to be running Quicklaunch
  • run the command elevated
  • set the current directory to C:\Program Files (x86)\UC Workspace\UCW Installer
  • run the UCW installer with the products you want to install and any parameters
  • Substitute your download directory and product manifest file name appropriately.


For example: 


To install Quicklaunch: 


UCWInstaller install --product Quicklaunch --installfromdirectory "C:\temp" --productmanifest "C:\temp\UCWInstallerManifest.json"  


To install UC Central, use this command (you will need to get your provision code from your UC Central web site) :


UCWInstaller install --product "UC Central" --installfromdirectory "C:\temp" --productmanifest "C:\temp\UCWInstallerManifest.json"  --commandlineargs CloudAgent:ProvisionCode=ABCD-1234  


Once installed, test your installation and make sure your configuration is correct.


For more command line arguments, see the Using the UCW Installer article.



Deploy to *NEW* Conference Room Computers


1. Using SCCM or InTune, 


a). Make sure the UCW install files and product manifest that were downloaded are available to the target computer


b) On the target computer install the UCW installer, with updates set to false:


UCWInstaller1.0.204.0.exe /L*V "%temp%\ucwinstaller.log" /qn AUTOMATIC_UPDATE=false


c) on the target computer run the command lines (from your test install above) to install your selected products (e.g. Quicklaunch and or UC Central). You will have to modify it for the UCW install directory and product manifest appropriately.


Deploy to *EXSTING Conference Room Computers


If your computer already has Quicklaunch or UC Centrall installed, you can performan and updated command as follows:


1. Using SCCM or InTune, 


a). Make sure the UCW install files and product manifest that were downloaded are available to the target computer


b) On the target computer install the UCW installer should already be installed


c) run the UCW INstaller with update:


"C:\Program Files (x86)\UC Workspace\UCW Installer\UCWInstaller.exe" update --updatefromdirectory "C:\temp" --productmanifest "C:\temp\crtDeploy\UCWInstallerManifest.json"  



**** CAUTION ****

Do not install the MSI/EXE files directly - use the provided UCW Installer.  The UCW installer ensures the proper versions, proper install order and proper install command lines.  Manual installing of each MSI/EXE is *not* supported by UCW.